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Student Card Frequently Asked Questions link

Do I have a Student Library Account? What’s my Library Account number?

  • Austin ISD Students: your library account number follows one of the two versions below. For assistance, email lib.studentcards@austintexas.gov 
    • AISD + your student ID number
    • AISD + a seven digit number (not Student ID)
  • Del Valle ISD Students: your library account number is DVISD + your student ID number
  • Manor ISD Students: your library account number is MISD + your student ID number
  • Austin Achieve Students: your library account number is AAPS + your student ID number
  • KIPP Austin Students: your library account number is KIPP + your student ID number

If you are uncertain whether you have an account or need assistance with your account number, email lib.studentcards@austintexas.gov or call Austin Public Library’s Customer Service at 512-974-7475.

My student is not enrolled in a partnering school district. How can they get a Student Card Account?
If your student lives in Travis County or attends a school located in Travis County, they are eligible for a free Student Account. To obtain an account both the student and parent/guardian need to visit any Austin Public Library branch. The parent/guardian should bring a photo ID for themselves and proof of address.

What if I already have a Child or Teen Card with APL?
You may continue to use your APL Child/Teen Card in addition to your Student Library Account. The borrowing limits are the same.

How many items can a student checkout with a Student Library Account?
Students can check out a maximum of 50 items at one time. Find information about loan periods and due dates here.

What fees are associated with the Student Library Account?
Receiving a Student Library Account is 100% free. Austin Public Library is also fine free. There are no fines if you renew or return something late. If an item is lost or damaged, then the parent/guardian will be held financially responsible for the lost or damaged fee.

I don’t have a physical card. Can I still checkout materials from the library?
Yes! Visit the circulation desk at any branch with your school ID or type in your Student Library Account number at one of our self-checkout kiosks.

What is my password to access online resources?
If you need help with your password, contact APL Customer Service at 512-974-7475 or visit the password reset page.